Hi,Im Mike. Welcome to Oxford online English.
朋友们好,我是乔治。牛津在线英语在线课程欢迎观看。
In this lesson,you can learn how to write an email in English.
Do you need to write emails at work?
在这门课上,你可以学习如何写英语邮件进行培训。工作时一定要写邮件吗?
Are you worried that your emails arent clear,or that you make mistakes in English?

In this lesson,you can see how to write clear,natural-sounding emails easily and quickly.
你担心用英语邮件写得不清楚还是做错了什么吗?

在这门课上,你可以学习如何简单方便地写下清晰的内容和表达自然电子邮件。
Well show you how to write an email in English from beginning to end,in simple,clear steps that you can follow right now! Lets start at the beginning.
现在我们将从头到尾向您展示如何通过简单明了的几个过程写一封英文邮件。

首先,我们解释电子邮件的开头。
With emails,you can start like a letter. For example: "Dear Lina,","Dear Sir/Madam," or "Dear Mr Hill,".
你可以像邮件一样开始写电子邮件,国际商务英语电子邮件通用模板。比如“亲爱的达丽娜”、“尊重老先生/女人”或“尊重希尔老先生”。
However,emails are generally much less formal than letters.
Use a greeting with "dear" only if youre writing something formal.
但是,一般来说,电子邮件远远没有信函宣布。当你写更正式的具体内容时,你只能使用它 Dear 来问好。当你写更正式的具体内容时,你只能使用它 Dear 来问好。
So,what else can you use? Many emails start with "hello",or "hi" plus the persons name.

也许你还能用什么?许多电子邮件开始使用 hello 或 hi 加上人的名字。
我相信当你写英文电子邮件时,你会在文档格式层面上有一些麻烦,一个好的电子邮件格式可以被视为第一个评估标准的第一印象,所以有必要掌握正确或标准的电子邮件格式。以下是我为您带来的英文邮件写作格式 范例 ,大伙儿参考!
For example: "Hello," or "Hi Ryan,".

In many business emails,youll follow the greeting with something like: "I hope youre well." or "How are you?"
比如:“你好,”或者“你好瑞恩,”。"
比如:“你好,”或者“你好瑞恩,”。
在商务接待电子邮件中,这只是一个简单的文明术语,一般不需要回复。
最好从你熟悉的人的电子邮件中使用。你可能根本不需要问候非常不规则的电子邮件。
You dont need to write a greeting every time.
如果你在短时间内向同一个人推送多封邮件,也是如此。
我们不需要每次都写问侯。
Lets review quickly.
For very formal emails,use a greeting with dear plus a name,like a letter.
让我们快速复习。
非常正式的电子邮件应该像信函一样应用问侯,即 dear 加上名称。For most everyday emails,use either hello or hi plus a name.For less formal emails,use hi or hey without a name,or dont use a greeting at all.
大多数日常电子邮件 hello 或 hi 加上名字。
不是很正规的电子邮件使用 hi 或 hey 不加名,或者根本不需要问侯。
这部分尽可能简洁明了。假如你寄信的对象每天都要收到几百封邮件,我们需要快速表达写邮件的效果。假如你寄信的对象每天都要收到几百封邮件,我们需要快速表达写邮件的效果。
Someone whos very busy wont spend a lot of time trying to work out what youre trying to say!
How can you do this?如果你很忙,那个人不容易花太多的时间和精力去找出你想表达什么。
你怎么写这一段?Start with a simple phrase,like: Im writing regarding. . . I wanted to follow up on. . .
以简洁的措辞开始,比如:我写这封邮件是为了谈谈..我想谈谈..后续。
Or: I would like to ask about. . . These phrases are slightly more formal.
还有一个例子:我只想问...这个措辞稍微宣布一下。Lets see how you could use them: Im writing regarding the issues weve been having with our database system.
I wanted to follow up on our meeting last week and confirm our plans for this month.
看看你是怎么应用的:我写这封电子邮件是为了谈谈每个人在数据库管理中遇到的困难。
我想谈谈上周会议的下一步,并确认本月的计划。
I would like to ask about the new budget and whether this will affect our department.In a more informal email,you wouldnt use a phrase like this.
我只想问一下新成本预算是否会影响单位。
在不太正式的电子邮件中不需要这样的措辞。
You might ask a more direct question or make a direct statement,like this: do you know when the database issues will be fixed?
Lets confirm our plans for this month.
商务接待英语电子邮件作为出口贸易业务流程中中中小企业与客户之间更常见的沟通方式,在创建时应注意什么?以下是一些关于写国际商务英语电子邮件的小细节,我希望能帮助你!1。
也许你更直接地提出问题或解释,比如:你知道什么时候才能处理数据库问题吗?让我们确定下个月的计划。Or: how will the new budget affect our department?If youre writing because you want to find a solution to a problem,here are some useful phrases: "Im concerned about. . ." or "I need to bring something to your attention."
例如:新的成本预算对我们单位会有什么危害?如果你写电子邮件是因为你想找到解决问题的方法,这里有一些有用的术语:“我非常关注……”或者“我希望你能注意到一些事情。”
以Dearall作为电子邮件的名称;文章的文本应该结构清晰,有利于阅读文章。如果文本内容长,可以使用副标题和小段落,也可以使用星号、下横线和文章段落之间的空行,使电子邮件一目了然。
11. I am writing to /confirm/i/enquire/inform you发了电子邮件想让你确定/理解/联系你 相关…12. I am writing to follow up on our earlier decision on the marketing campaign in Q2。商务接待英文邮件的写作是最精益求精的,不同的关键词也应该在不同的场景中使用。大家总结了以下国际商务英语邮件的结尾(email sign-offs),并附上使用方法的表达,学生们迅速背诵。
Lets see how you can use them: Im concerned about the number of sick days staff have been taking recently.
所有这些都是非常正式的术语。
看看你是怎么申请的:我很关心员工最近休了多少病假。
I need to bring something to your attention: using outdated software puts us at risk of malware infections and data loss. Now its your turn.
愿你注意到,在应用过时的手机软件时,我们也会有恶意程序感染内容丢失的风险。现在轮到你了。
想象一下,你一直在给主管、朋友或客户写邮件。
我们需要写出合适的问侯,然后用一两句话来表达写邮件的主要原因。
我们需要写出合适的问侯,然后用一两句话来表达写邮件的主要原因。
Pause the video and do it now! Start again when youve finished.暂停短视频,今天就写吧!写完再继续看。

After you introduce why youre writing,you need to add more details and supporting information,商务接待英语email范文,so that your reader understands the situation youre describing.Put this information in a new paragraph.
在详细介绍了电子邮件的主要原因后,我们需要表达更多的辅助信息,这样收货人就能知道你描述的情况。这些数据写了一个新的段落。
This will make your email clear and easy to follow.First,ask yourself what the person youre writing to needs to know.
然后你的电子邮件就清楚了,最容易读了。首先,问问自己收货人必须知道什么。
No one wants to read a very long email,and its hard to make yourself clear if you write too much.
对于电子邮件来说,简单就是美。没有人想报告繁琐的电子邮件,如果你写得太多,就很难表达清楚。
So,try to limit yourself to two to three sentences. Put your most important point first.
所以试着限制自己只写两三句话。
So,try to limit yourself to two to three sentences. Put your most important point first.
所以试着限制自己只写两三句话。首先,摆出你最重要的立场。
Lets look at some examples: Im writing regarding the issues weve been having with our database.
看一些例子:我写电子邮件是为了谈谈数据库系统层面的困难。
Both clients and staff have been experiencing severe problems for several days now.
We are unable to update records or access information on customer interactions.
最近几天,用户和员工遇到了非常棘手的问题。无法更新记录,也无法获得客户交流信息的内容。
This is costing us large amounts of money,both in time spent trying to fix the problem,and in lost sales. Heres one more: Im concerned about the number of sick days staff have been taking recently.这导致很多人花了很多时间来修复这个问题,也失去了很多销售总额,所以损害了很多钱。还有一个例子:我很关心最近员工安排了多少假期。Staff in the IT department have taken a total of 44 sick days so far this month,compared to a total of 23 for last month,and just 18 for the previous month.
This is affecting productivity,and also placing a lot of stress on the employees who do come to work.
IT单位的员工现在已经安排了44天的病假,国际商务英语电子邮件的常用语句,上个月23天,上个月18天。这严重影响了工作效率,也给这些工人带来了很大的压力。这严重影响了工作效率,也给这些工人带来了很大的压力。
我们在工作中与人们进行电子邮件交流,那么我们的国际商务英语`信件问侯是什么呢?以下是收藏的问侯,希望对大家有所帮助! 商务英语信函常见结论[1] 1. We hope to receive your favor at an early date. 2。In both cases,英语商务电子邮件应该注意什么?youre writing to describe a problem.Your first sentence introduces the problem,and then your next paragraph gives more details.三个案例都是你写邮件叙述的难题。第一句话介绍了问题,宣布了国际商务英语电子邮件模型,然后在下一段中得到了小细节。
You can see that in both examples,we use just two sentences,but you can include a lot of useful information in two sentences.
If you have more than one point to make in your email,you can repeat this pattern: first put a short sentence to introduce your point,then add a paragraph with two to three sentences to add details.
你会看到两个例子都是这样的,每个人只用了几句话,但可以包含很多实用的信息。如果我们想在电子邮件中表达不止一种观点,您可以重复以下方法:首先用一个简短的单词详细介绍观点,然后打开另一段,用两三个单词填写小细节。
You can move from one point to another using a phrase like: theres one more thing Id like to discuss with you. Regarding. . .以下措辞可以用来改变观点:还有一件事我们一起谈。有关……Or: Id also like to ask you about. . . Use one of these phrases to change the topic,and then introduce your next point.比如:我想问问你...用其中一个措辞转换话题讨论,然后详细介绍下一个意见。For example: theres one more thing Id like to discuss with you.
It seems like the number of customer complaints has been increasing for three months. . .
现在你可以练习了。客户的投诉率似乎在三个月内不断上升...Now,you can practice. Take the email you started before.
现在你可以练习了。用你以前开始的电子邮件。
Add a new paragraph,which should be two to three sentences long.
Add details to the point you introduced before.
Pause the video and do it now. If you want extra practice,add another topic to your email,using one of the linking phrases you just saw.
When you write an email,you should make it clear what you expect from the person youre sending it to.
你已经解释了你想要传达的所有立场,下一步你应该做什么?
写电子邮件时,你应该更清楚自己对收货人的期望。
Evenif youre writing just to give the other person some information,its a good idea to make that clear. Put your call to action in a new paragraph.
So,what can you write here?
那你能怎么写这段呢?
First,lets consider situations where you need the other person to do something urgently.
You could say: please. . . by tomorrow at the latest.
最先,让我们考虑一下,我们需要别人做一些更紧急的事情。也可以说:请最迟明天做...
1. I am writing to /confirm/i/enquire/inform you 我发邮件是为了确认/理解/联系你 相关… 2. I am writing to follow up on our earlier decision on the marketing campaign in Q2。
As a matter of urgency,you need to. . . For example: please arrange a meeting of all department heads by tomorrow at the latest.最重要的是你必须...例如,请最迟明天分配所有部门领导召开会议。As a matter of urgency,you need to contact all the clients who may have been affected by this data breach.

I would like you to. . . For example: could you please talk to Matt in the HR department and clarify our options on this?
愿你能...例如:能不能麻烦你和人事部的马特谈谈,回应大家在这件事上的选择?I would like you to design a poster to inform staff about the new policies. With calls to action,you should think about your relationship with the person youre writing to.
愿你能设计一张宣传海报,告诉员工最新政策的相关信息。如果你想规定你的行为,你应该考虑你和收货人之间的关系。
For example,saying something like,"You need to. . ." or "I would like you to. . ." is relatively direct.
Thats fine if youre a manager writing to one of your team,but it might sound inappropriate if you write that to your manager.
比如写“我们需要……”或者“愿你能……”比较直观。
假设你是主管,送给精英团队成员,那就没问题了,但假设你送给主管,那听起来就不太合适了。This also depends on the corporate culture where you work.
Generally,if you arent sure,its better to be less direct.
也取决于工作单位的公司文化。
一般来说,如果不清楚,建议婉转。

For example: I suggest that you contact all clients who may have been affected by the data breach.
Can I ask you to design a poster to inform staff about the new policies?例如,我的建议是咨询所有受数据泄露影响的客户。例如,我的建议是咨询所有受数据泄露影响的客户。我能麻烦你设计宣传海报员工最新政策相关信息吗?But,be careful! Dont be so indirect that the other person doesnt understand what you need.但是,要小心!不要太婉转,让别人不明白你想要什么。
If you dont need a response from the other person,say something like: this is just to keep you updated.
假如别人不需要回应,可以说:写这封邮件只是为了告诉你最新的动态。
他们不需要立即回应,但他们仍然需要对方关心情况。
他们不需要立即回应,但他们仍然需要对方关心情况。Now,its your turn! Pause the video and add a call to action to the end of your email.

Think about who youre writing to,and make your call-to-action appropriately direct or indirect.
So,now youre nearly finished.
想想你想写给谁,你要求他们尽可能直接或委婉地解释自己的行为。
现在你大概要写完电子邮件了。
现在你大概要写完电子邮件了。
还剩下什么?最后,电子邮件写下结论和名字。
就像问侯一样,你通常不会在电子邮件上使用“金启”这个非常正式的结论。
You might see it sometimes,but only in very formal emails.
Dont forget to write each word of your sign-off with a capital letter,and put a comma at the end.
你可能有时会看到它,但它出现在非常正式的电子邮件中。
别忘了结论每个字首字母大写都需要英文大写,然后加分号。
The sign-offs youve just seen are neutral and can be used in almost any situation.
If youre writing something more informal,you might use a sign-off like: "Cheers," or "Take care,".
你刚才看到的结论非常中性,可以在大多数地方使用。
假如你写的东西没有那么宣布,你可以写以下结论:“再见,”或“珍惜,”。
In this case,you wouldnt capitalise each word,which is why care in "Take care" has a small "c". Like with greetings,you might not need a sign-off in an informal email.在这种情况下,你不应该用英语大写每个单词的首字母大写,所以 Take care 中 care 的 c 是小写字母。就像问侯一样,非正式电子邮件不需要结论。就像问侯一样,非正式电子邮件不需要结论。
Just write your name at the bottom,or dont write anything at all! After you put your sign-off,add your name,and youve finished!
只需在底部附上名字,或者什么都不写!附上结论,加上名字,电子邮件就写完了!
For example: "Regards,Vijay","Cheers,Katya". Now you know how to write a clear,effective email in English.比如“这个致敬礼,维贾伊”,“再见,卡迪娅”。现在我们学会了如何写一封清晰的内容,实际效果好的英语电子邮件。Lets put everything youve learned together.
让我们总结一下我们学到的所有内容。写一封实际效果好的英文电子邮件,我们需要:一、应用合适的问侯。
2. Introduce your topic in a single sentence.3. Add details to your topic in a short paragraph.
2.一句话介绍你讨论的话题。三、一小段为话题讨论增加小细节。

4.规定行为,表达我们需要别人做什么。
5.应用适当的结论。
Lets do a longer example together: Dear Lina,I need to bring something to your attention: many staff are using very weak passwords on their laptops and for database access.Our work depends on keeping our clients personal financial information safe.
让我们举一个更长的例子:亲爱的达丽娜,愿您注意到:许多员工在本子上登录数据库系统使用的登录密码太简单了。我的工作在于能否保证客户个人财务网络信息的安全。
If we lose our clients trust on this issue,it will not be easy to recover.I trust that you can see that it is better to take action now,rather than after something goes wrong.
如果我们在这件事上失去了客户的认可,就很难填补。
我相信我能理解的不是事故发生后,而是今天付诸行动。
I suggest we make a rule that passwords must be a specific length,and that staff must change their passwords at least once a month.Please let me know what you think about this.
就我个人而言,我认为每个人都应该制定规则,规定登录密码需要达到特殊长度,员工必须每月至少更改一次密码。
请回复您对此有何看法。
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